Privacy Policy

1. Introduction

Loop Consulting is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and safeguard your personal information.

2. What Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number

  • IP address and browser information

  • Payment details (if applicable)

  • Any other information you voluntarily provide

3. How We Collect Information

We collect personal information through:

  • Website forms and subscriptions

  • Cookies and analytics tools

  • Direct communication (e.g., email or phone)

4. Why We Collect It

We use your information to:

  • Provide and improve our services

  • Respond to inquiries and support requests

  • Send updates, newsletters, or promotional content (with your consent)

  • Comply with legal obligations

5. Disclosure of Personal Information

We do not sell your personal information. We may share it with:

  • Service providers who assist in website operations

  • Legal or regulatory authorities when required by law

  • Third parties with your explicit consent

6. Overseas Disclosure

We may store or process your data with service providers located outside Australia. When we do, we take reasonable steps to ensure your information is handled in accordance with the APPs.

7. Data Security

We implement appropriate security measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

8. Access and Correction

You may request access to your personal information or ask us to correct it if inaccurate. Contact us at info@loopconsulting.com.au.

9. Complaints

If you believe we have breached your privacy rights, you may contact us at info@loopconsulting.com.au. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.